3patty Frequently Asked Questions

3patty requires a valid Pakistani CNIC (Computerised National Identity Card) or a current passport. Upload a clear, unobstructed photo or scan of the front and back. The name on your identity document must match the name on your 3patty account exactly. Most KYC reviews are completed within 24 hours.

No. 3patty strictly allows one account per person. Opening duplicate accounts – whether under your own name or an alias – is a violation of the Terms & Conditions. Duplicate accounts are closed immediately, and any balances or winnings may be forfeited. If you have accidentally created two accounts, contact support right away.

Click 'Forgot Password' on the 3patty login page and enter your registered email address or mobile number. You will receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you do not receive anything after 10 minutes, check your spam folder or contact support via live chat.

Contact 3patty support via live chat or at [email protected] to request account closure. Any remaining balance will be returned to your verified withdrawal method within 7 business days. If you are closing your account due to a gambling concern, you can also request self-exclusion, which provides stronger long-term protections.

Log in to 3patty, go to the Cashier section and select JazzCash as your deposit method. Enter the amount (minimum PKR 200), confirm and complete the payment via your JazzCash mobile wallet or the JazzCash app. Deposits are credited to your 3patty balance almost instantly. No fees are charged by 3patty on deposits.

Yes. Easypaisa is fully supported on 3patty. In the Cashier, select Easypaisa, enter your deposit amount and authorise the payment through your Easypaisa account. Funds typically appear in your 3patty balance within a few seconds. Easypaisa is one of the most popular deposit methods among Pakistani players on the platform.

The minimum deposit on 3patty is PKR 200 across all supported payment methods, including JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and USDT. There is no maximum deposit cap, though large deposits may be subject to enhanced verification as part of standard AML compliance procedures.

JazzCash withdrawals from 3patty are typically processed within 15 minutes to 2 hours once approved. Approval itself is fast provided KYC verification is complete and your withdrawal method matches your registered account details. Withdrawals requested during off-peak hours are generally faster than those during high-traffic periods.

3patty does not charge platform-side fees on standard withdrawals. However, your bank or mobile wallet provider (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah) may apply their own transaction charges, which are outside 3patty's control. USDT withdrawals may also be subject to on-chain network fees.

As a general rule, 3patty processes withdrawals back to the same payment method used for the original deposit, as part of anti-money laundering compliance. If your original deposit method is unavailable, contact support before requesting a withdrawal. Additional verification may be required to approve an alternative withdrawal method.

3patty offers a broad game library including JILI slots, live dealer games (live baccarat, live roulette, live blackjack), Teen Patti, Andar Bahar, table games, jackpot slots, and fishing games. The platform is optimised for mobile play, so the full game catalogue is accessible on any Android or iOS device without downloading an app.

Yes. Cricket betting is one of the most popular features on 3patty for Pakistani users. You can bet on PSL matches, international Tests, ODIs, T20 series, and major tournaments. Markets include match winner, top batsman, over/under runs, and in-play live betting. Odds are updated in real time throughout matches.

No. 3patty sources games from licensed, internationally certified game studios. All RNG (Random Number Generator) outcomes are independently tested by accredited third-party laboratories. RTP (Return to Player) percentages for individual slot games are published within the game information panels. Live casino games use real dealers and physical equipment visible on camera.

Yes. The 3patty platform is fully optimised for mobile browsers on both Android and iOS devices. You do not need to download a separate app – simply open 3patty.app in your mobile browser and all games, the Cashier, live betting and account management features are available. The interface adapts responsively to any screen size.

In the event of a disconnection during an active casino game on 3patty, the platform's server logs serve as the authoritative record of the game state at the point of disconnection. The round will be resolved based on the recorded state. If the outcome was already determined before disconnection, it will stand. Contact support if you believe a disconnection affected your game unfairly.

3patty offers a welcome bonus for newly registered players on their first qualifying deposit. The exact bonus amount, match percentage and qualifying deposit threshold are displayed on the Promotions page at the time of registration. All welcome bonuses are subject to wagering requirements, which must be met before bonus funds can be withdrawn.

A wagering requirement (also called playthrough) is the number of times you must bet the bonus amount before you can withdraw it as real money. For example, a PKR 1,000 bonus with a 20x wagering requirement means you need to place PKR 20,000 in total bets before the bonus converts to withdrawable cash. Specific requirements are stated in each promotion's terms.

Yes. All bonuses on 3patty carry an expiry date, which is specified in the individual promotion terms. If you do not meet the wagering requirements within the stated timeframe, the uncompleted bonus and any winnings derived from it will be removed from your account automatically. Check the expiry date before accepting any offer.

Generally, only one bonus may be active at a time on 3patty. You cannot stack multiple bonuses unless a specific promotion explicitly states that combining offers is permitted. If you have an active bonus and claim another, the first bonus may be forfeited. Read the terms of each promotion carefully before activating.

3patty is intended exclusively for adults aged 18 and above. The platform enforces age verification, uses SSL/TLS encryption for all data transmission, and keeps player funds in accounts segregated from operational funds. While no platform can guarantee winnings, 3patty is committed to fair play, data security and responsible gaming for every eligible Pakistani player.

Go to the Mine section of your 3patty account and look for the Responsible Gaming or Limits option. From there, you can set a daily, weekly or monthly deposit cap in PKR. Reductions take effect immediately. Increases are subject to a 24-hour review period to give you time to reconsider if you made the request impulsively.

Contact 3patty support via live chat or at [email protected] and state that you want to self-exclude, along with the duration you need: 6 months, 12 months, 5 years, or permanently. Self-exclusions are processed within 24 hours. During the exclusion period, you cannot log in, deposit or play. The exclusion cannot be reversed before the period ends.

Any balance remaining in your 3patty account at the time of self-exclusion will be returned to your verified withdrawal method within 7 business days. You will also be removed from all marketing communications for the duration of the exclusion. If you need support with a gambling problem, our team is available 24/7 via live chat.

3patty support is available 24 hours a day, 7 days a week. You can reach the team via live chat through the Help widget on the platform, or by email at [email protected]. For responsible gaming requests including self-exclusion or deposit limits, please state your request clearly in your first message so the team can act quickly.