3patty Privacy Policy

1.Overview and Scope

This Privacy Policy ("Policy") describes how 3patty.app ("3patty", "we", "us", "our") collects, processes, stores and protects the personal data of individuals ("you", "User", "Player") who access or use the 3patty platform, whether via desktop browser, mobile browser, or any related digital touchpoint.

3patty is committed to handling personal data responsibly, transparently and in accordance with applicable data protection principles. We recognise that Pakistani players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is written in plain language to make your rights and our obligations clear.

This Policy applies to all personal data collected through: account registration; KYC verification; deposits and withdrawals; gameplay activity; communications with support; and use of the 3patty website. It supplements the Terms & Conditions, which govern your overall use of the platform.

2.Personal Data We Collect

2.1 Data You Provide Directly. When you register an account, verify your identity, make a deposit or withdrawal, or contact support, you provide us with personal data including:

• Full name, date of birth and gender;
• Email address and Pakistani mobile number (03XX format);
• Residential address including city (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad or other);
• National Identity Card (CNIC) number and copies of identity documents submitted for KYC;
• Payment method details (JazzCash account number, Easypaisa number, bank account details, USDT wallet address);
• Communications content from support chat or email interactions.

2.2 Data Collected Automatically. When you use the 3patty platform, we automatically collect certain technical and behavioural data:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features accessed;
• Betting and gaming activity including game history, bet amounts, and outcomes;
• Login timestamps and login device identifiers.

3.How We Use Your Data

3patty processes your personal data for the following purposes:

• Account creation and management: registering your account, verifying your identity, maintaining account records;
• Service delivery: processing deposits and withdrawals in PKR via JazzCash, Easypaisa and supported banks; providing access to sports betting, casino games, slots, Teen Patti and all other platform features;
• KYC and regulatory compliance: verifying identity documents; complying with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) obligations;
• Fraud prevention and security: detecting and preventing fraudulent accounts, money laundering, bonus abuse and other prohibited conduct; monitoring login security and account access;
• Responsible gaming: monitoring gameplay patterns to identify potential problem gambling; enforcing deposit limits, cool-off periods and self-exclusion requests;
• Customer support: responding to queries, complaints and support requests;
• Marketing communications: sending promotional offers, bonus notifications and platform updates, where you have given consent or where permitted by applicable law;
• Platform improvement: analysing aggregated usage data to improve platform features, game performance and user experience.

4.Legal Basis for Processing

3patty processes your personal data on the following legal bases:

• Contractual necessity: processing required to register your account, provide gaming services, process payments and fulfil our obligations under the Terms & Conditions;
• Legal obligation: processing required to comply with applicable AML, KYC, and data protection obligations;
• Legitimate interests: fraud prevention, platform security, responsible gaming monitoring and internal analytics, where these interests are not overridden by your data protection rights;
• Consent: direct marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time.

5.Data Sharing and Disclosure

5.1 Service Providers. 3patty shares personal data with carefully selected third-party service providers who process data on our behalf and under our instructions. These include: payment processors (JazzCash, Easypaisa and banking partners); KYC and identity verification services; game content providers (including live casino studio operators); customer support software providers; and analytics and fraud detection services.

5.2 No Sale of Data. 3patty does not sell, rent or lease your personal data to third parties for their own independent marketing or commercial purposes.

5.3 Legal Disclosures. We may disclose personal data where required by applicable law, court order, regulatory requirement or government authority, or where we believe in good faith that disclosure is necessary to protect the rights, property or safety of 3patty, our players or the public.

5.4 Business Transfers. In the event of a merger, acquisition or sale of all or part of 3patty's business, personal data may be transferred to the acquiring entity. Affected players will be notified prior to any such transfer.

6.Data Retention

6.1 3patty retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and reporting requirements.

6.2 Account data and KYC documentation are retained for a minimum period after account closure as required by applicable AML and regulatory obligations, typically five (5) years from the date of the last transaction or account closure, whichever is later.

6.3 Where data is no longer required for any active purpose, it will be securely deleted or anonymised in accordance with our internal data lifecycle management procedures.

6.4 Gaming and transaction logs are retained for a minimum of five (5) years to support dispute resolution and regulatory audit requirements.

7.Data Security

7.1 3patty implements appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, alteration or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and 3patty servers;
• Encryption of sensitive data at rest, including KYC documentation and payment method details;
• Role-based access controls limiting staff access to personal data to those with a legitimate operational need;
• Regular security assessments and vulnerability monitoring;
• Two-factor authentication options for player accounts.

7.2 Despite these measures, no internet transmission is completely secure. 3patty cannot guarantee absolute security of data transmitted to the platform. Players are responsible for maintaining the security of their own devices and login credentials.

7.3 In the event of a personal data breach that is likely to result in risk to affected individuals, 3patty will notify affected players without undue delay and take appropriate remedial action.

8.Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 3patty:

• Right of access: request a copy of the personal data 3patty holds about you;
• Right to rectification: request correction of inaccurate or incomplete personal data;
• Right to erasure: request deletion of your personal data, subject to legal retention obligations;
• Right to restriction: request that processing of your data be restricted in certain circumstances;
• Right to data portability: receive a copy of data you have provided in a structured, commonly used format;
• Right to object: object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent: where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team via live chat or at [email protected]. We will respond to verified requests within 30 days. Identity verification may be required before acting on requests.

9.Cookies and Tracking Technologies

9.1 3patty uses cookies and similar tracking technologies to operate the platform, remember your preferences, and gather analytics data.

9.2 Essential cookies are necessary for the platform to function (e.g., maintaining your login session) and cannot be disabled.

9.3 Analytics cookies help us understand how players navigate the platform. These require your consent and may be declined without affecting core functionality.

9.4 Marketing cookies may be used to display relevant promotional content. These also require consent.

9.5 You may manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect platform performance.

10.Children and Minors

10.1 The 3patty platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from persons under the age of 18.

10.2 If 3patty becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account closed.

11.International Data Transfers

11.1 To provide its services, 3patty may transfer personal data to service providers or infrastructure located outside Pakistan. Where such transfers occur, 3patty applies appropriate safeguards to ensure your data receives a standard of protection consistent with this Policy.

11.2 All third-party processors handling player data outside Pakistan are contractually required to implement data protection standards consistent with internationally recognised frameworks, including appropriate technical and organisational security measures.

12.Changes to This Policy

12.1 3patty may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. The date of the most recent revision is displayed at the top of this page.

12.2 Where changes are material, we will provide advance notice via email or a platform notification. Your continued use of 3patty following notification of changes constitutes acceptance of the revised Policy.

12.3 Players are encouraged to review this page periodically. Previous versions of this Policy are available on request.

13.Contact and Data Queries

For any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data, please contact the 3patty support team:

We aim to acknowledge data-related requests within 48 hours and to resolve them within 30 days. For responsible gaming concerns, please visit the Responsible Gaming page or contact support directly.